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Warranty options

As Bitmain’s official service and repair centre in the region, Phoenix Store is able to provide repairs and servicing to clients’ equipment, with a fast and efficient turnaround time. Further to this, Phoenix Store is able to provide clients with different warranty plans to ensure their mining operations always remain efficient and are protected in the unlikely event of any defects.

Ordering from Phoenix Store has never been easier and to give our customers

total peace of mind, all equipment orders placed directly on our website will come with an additional complimentary 3 months warranty on top of the 6 months warranty issued by the manufacturer.

As Bitmain’s exclusive sales and service partner in the region, Phoenix Store is pleased to provide its customers with additional extended warranty options which can be purchased at the time of placing your orders.

Silver Plan – $200

Customers can purchase a further 3 months extended warranty starting from the end date of the standard 9 months warranty period provided.

Gold Plan – $400

Customers can purchase a further 6 months extended warranty starting from the end date of the standard 9 months warranty period provided.

Platinum Plan – $600

Customers can purchase a further 12 months extended warranty starting from the end date of the standard 9 months warranty period provided.

Tailor-made Plan – POA

Phoenix Store is pleased to be able to offer its customers customised warranty options for customers who have purchased their equipment directly from us. These can be further extensions to previous warranties and can be tailor-made to suit our customers’ needs.

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