Shipping Policy

Last Updated: 23 February 2024

At Phoenix Store, we are committed to providing our customers with fast and reliable shipping options. Our shipping policy is designed to ensure that your orders are delivered to you in a timely and efficient manner.

Delivery Options

4-Hour Delivery in Dubai

For our customers in Dubai, we offer an expedited 4-hour delivery service for orders placed before 1:30 PM UAE time from Monday to Friday. The cost for this service is AED 35.

Next Business Day Delivery in UAE

For orders within the UAE, we offer next business day delivery at a cost of AED 22. Orders Placed on Friday Night (After Working Hours): Please note that orders placed on Friday night (after working hours) will be shipped on the following Tuesday.

On Display to Order (ODO)

For items available on display to order, the approximate delivery times will be clearly stated on the product’s landing page along with full shipping details, including costs and policies. Our aim is to ensure transparency and convenience for our customers looking to order these items.

Shipping Policy for ODO Items

All “On Display to Order” items are subject to the shipping options mentioned above.

The specific availability of “On Display to Order” items will be clearly marked on our website, ensuring you are informed about the status of your desired product.
For any variations such as color the availability will be explicitly stated to ensure customer satisfaction.

A subsidiary of Phoenix Group, stands as a prominent cryptocurrency mining hardware retailer and exclusive Whatsminer distributor across the GCC countries, Egypt, and Turkey.

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Get in Touch

+971 4 327 1145

Showroom No. 4, Reemas Building - Sheikh Zayed Rd - Al Quoz 1 - Dubai

Ramadan Timings
Monday – Friday: 09:00 - 17:00

[email protected]